Efficient Claims Management

SBOA Insurance streamlines the claims process for everyone involved.

Tenants can easily file tenant insurance claims, while facility owners and operators can log into the client portal to upload supporting claim documentation.

Claims Support That Keeps You Informed

How To File a Claim

STEP

01

How to File a Tenant
Insurance Claim

Select Tenant Insurance

STEP

02

Gather Basic Details

Have your policy or facility details, date of loss, photos, and documents ready.

STEP

03

Submit Online

Use the online claim form to upload claim information and supporting files.

Claims by Product

Tenant Insurance
Claims

Tenant insurance claims are usually filed by tenants for covered stored goods.

Tenants should use the online claim process for faster intake and clearer documentation.

Commercial Property
Insurance Claims

Commercial property claims can involve buildings, business income, liability concerns, or other facility-level losses.

These claims are more complex than tenant claims and should be directed to your SBOA account manager.

Builder’s Risk
Insurance Claims

Builder’s risk claims may involve construction-phase damage, materials, project delays, or other development-related losses.

Developers and owners should contact their SBOA account manager before submitting documentation.

Need Help Before Filing?

Our support team can help you determine the right claim path, understand what information is needed, or connect you with the correct contact.

For any claims related questions please contact us at: 800-792-0345

Get Claims Support Immediately With Expert Guidance

Every hour counts when resolving a critical claim. Lock in your expert guidance now by selecting the coverage framework that best fits your needs below.